Postage and Packaging


Mainland United Kingdom

Our logistics, as well as our entire supply chain, are tried and tested and we pay fastidious attention to environmental and quality control issues. Our personnel are highly trained and are continuously up dated with the latest developments in paint, application and tinting technology.

  • Delivery for orders of certain products under £70 excluding VAT is £6.99.
  • The delivery rates above exclude the following manufacturers:  3M, PPG, Sherwin Williams, Mapei, Jotun, Keim and Sika.
  • The delivery rates above also exclude certain products which include: creosote.
  • If you are in doubt about the delivery charge, please call 01462 421333 and we will be pleased to quote.

Orders placed after 12 Noon may be processed the next working day.

Please note - deliveries will need to be signed for at the point of delivery.

A surcharge will be applied to deliveries to Northern Ireland and the following extended area postcodes:-

DD, DG, EH, FK, G, KA (except KA27 & KA28), KW, KY, ML, TD, AB1 - AB16, AB21 - AB25, AB30, AB39, PA1 - PA19, PH1 - PH3, the Highlands and Islands.
All of Isle of Wight, Isle of Man and Isle of Scilly.

VAT will be charged on the delivery cost.

Outside Of United Kingdom

Sorry but we are not able to ship orders outside of the UK.

Delivery Address

Goods can be delivered either to your home address or an alternative address.

If paying by credit or debit card we recommend that goods are delivered to the address associated with the card.

If you request delivery to an alternative address this raises security issues and verification in these circumstances may delay your order.

Promain Delivery

Delivery Times

Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days does not include weekends or National Bank Holidays).
In case of Bank Holidays please allow an extra 2 working days.

Deliveries to non-mainland or remote locations may take longer.

Goods delivered by courier should arrive between 8am and 7pm, Monday to Friday. All deliveries must be signed for. If you are out when the courier arrives the Courier will leave a card with the contact number for you to call to arrange a suitable time for redelivery or for you to collect the goods from the local depot.

Important

We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. Please do not arrange for labour to apply the products until they are in your possession.

We will inform you if we become aware of an unexpected delay.

All shipments are governed by the Terms and Conditions of delivery as stated by each individual carrier. Promain UK Limited will not accept claims for liability or loss against late delivery of any goods.